How To Fix CRM_MKTTG_EXCHANGE119 - The exchange object contains data records with invalid segment types

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_EXCHANGE - messages raised in CRM during Target Group Exchange to R/3

• Message number: 119

• Message text: The exchange object contains data records with invalid segment types

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_EXCHANGE119 - The exchange object contains data records with invalid segment types ?

  The SAP error message CRM_MKTTG_EXCHANGE119 indicates that there are data records in the exchange object that contain invalid segment types. This typically occurs during data exchange processes in SAP CRM, particularly when dealing with marketing or campaign management functionalities.
  Cause:
  
  Invalid Segment Types: The error is primarily caused by the presence of segment types in the data records that are not recognized or are not valid for the specific exchange object being processed.
  Data Corruption: There may be corruption in the data being imported or exported, leading to invalid segment types.
  Configuration Issues: Incorrect configuration of the marketing attributes or segment definitions in the system can lead to this error.
  Version Mismatch: If there are discrepancies between the versions of the data being exchanged and the expected formats in the system, this can also trigger the error.
  
  Solution:
  
  Check Segment Types: Review the segment types defined in the exchange object. Ensure that all segment types used in the data records are valid and correctly configured in the system.
  Data Validation: Validate the data being imported or exported. Look for any anomalies or inconsistencies in the segment types and correct them.
  Configuration Review: Check the configuration settings for marketing attributes and segments in the SAP CRM system. Ensure that they align with the expected formats and definitions.
  Recreate Exchange Object: If the exchange object is corrupted, consider recreating it. This can help eliminate any underlying issues with the object itself.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or patches that may address this error.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide insights based on the specific context of your system and the error.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_MKTSEG to investigate the marketing segments and orders.
  SAP Notes: Check for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review application logs (transaction SLG1) and system traces to gather more information about the error context.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.