How To Fix CRM_MKTTG614 - Usage category & does not exist

CRM_MKTTG614 - Overview

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 614

• Message text: Usage category & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG614 - Usage category & does not exist ?

  The SAP error message CRM_MKTTG614 typically indicates that there is an issue with the usage category in the context of SAP CRM (Customer Relationship Management) marketing. This error suggests that the system is unable to find a specified usage category, which is necessary for processing marketing activities or campaigns.
  
  Cause:
  
  Missing Usage Category: The specified usage category does not exist in the system. This could be due to incorrect configuration or data entry.
  Incorrect Configuration: The usage category may not have been properly set up in the system, or it may have been deleted or deactivated.
  Authorization Issues: The user may not have the necessary authorizations to access the specified usage category.
  Data Inconsistency: There may be inconsistencies in the data that are causing the system to fail to recognize the usage category.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for marketing in SAP CRM.
  Verify that the usage category in question is defined correctly.
  If it is missing,