How To Fix CRM_MKTTG613 - Number of business partners has been corrected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 613

• Message text: Number of business partners has been corrected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG613 - Number of business partners has been corrected ?

  The SAP error message CRM_MKTTG613, which states "Number of business partners has been corrected," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a discrepancy in the number of business partners associated with a marketing campaign or activity. This message is often a warning rather than a critical error, indicating that the system has automatically adjusted the number of business partners for a specific operation.
  Cause:
  
  Data Inconsistency: The number of business partners may not match the expected count due to data inconsistencies, such as duplicates or missing entries.
  Selection Criteria: The criteria used to select business partners for a campaign may have changed, leading to a different count than initially anticipated.
  System Adjustments: The system may have made adjustments based on business rules or settings that govern how business partners are counted or selected.
  
  Solution:
  
  Review Selection Criteria: Check the criteria used for selecting business partners in the marketing campaign. Ensure that they are set correctly and that they align with your expectations.
  Data Validation: Validate the data in the business partner master records to ensure there are no duplicates or inconsistencies. Use transaction codes like BP to review and manage business partners.
  Check Campaign Settings: Review the settings of the marketing campaign to ensure that they are configured correctly. This includes checking the target group and any filters applied.
  Run Consistency Checks: If available, run consistency checks or reports to identify any discrepancies in the business partner data.
  Consult Documentation: Refer to SAP documentation or notes related to CRM marketing to understand any specific configurations or known issues that might be relevant.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and CRMD_ORDERADM_H (CRM Order Administration).
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional guidance on handling business partner discrepancies.
  Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP experts who can provide tailored advice based on your system configuration.
  
  By following these steps, you should be able to address the underlying cause of the CRM_MKTTG613 message and ensure that your marketing campaigns are functioning as intended.