How To Fix CRM_MKTTG401 - Result type is not def. for marketing prospect segments or target groups

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 401

• Message text: Result type is not def. for marketing prospect segments or target groups

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG401 - Result type is not def. for marketing prospect segments or target groups ?

  The SAP error message CRM_MKTTG401 indicates that the result type is not defined for marketing prospect segments or target groups. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to execute a marketing campaign or analyze marketing data, and the system cannot find the necessary configuration for the specified result type.
  Cause:
  
  Missing Configuration: The result type you are trying to use has not been defined in the system. This could be due to a missing entry in the customizing settings for marketing.
  Incorrect Result Type: The result type specified in your marketing campaign or analysis might be incorrect or not applicable to the selected target group or segment.
  Transport Issues: If the configuration was recently transported from another system, it might not have been properly set up in the target system.
  
  Solution:
  
  
  Define Result Type:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to CRM > Marketing > Basic Functions > Define Result Types.
  Check if the result type you are trying to use is defined. If not, create a new entry for the required result type.
  
  
  
  Check Target Group/Segment:
  
  Ensure that the target group or segment you are working with is correctly set up and that it is compatible with the result type you are trying to use.
  
  
  
  Review Campaign Settings:
  
  If you are executing a marketing campaign, review the campaign settings to ensure that the correct result type is selected.
  
  
  
  Transport Requests:
  
  If the configuration was recently transported, verify that all necessary transport requests have been successfully imported and that there are no missing components.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring result types and understanding their implications in marketing scenarios.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for accessing the IMG or CRMD_ORDER for managing marketing campaigns.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
  User Authorizations: Ensure that you have the necessary authorizations to access and modify marketing configurations.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.