How To Fix CRM_MKTTG350 - Target group is not external


CRM_MKTTG350 - Overview

  • Message type: E = Error

  • Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

  • Message number: 350

  • Message text: Target group is not external

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG350 - Target group is not external ?
    The SAP error message CRM_MKTTG350 indicates that the target group you are trying to use is not classified as an "external" target group. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you are attempting to execute a marketing campaign or activity that requires an external target group.
    
    Cause: Target Group Type: The target group you are trying to use is defined as an internal target group. In SAP CRM, target groups can be classified as either internal or external. Internal target groups are typically used for internal marketing activities, while external target groups are meant for campaigns directed at customers or prospects outside the organization.
    Configuration Issues: There may be configuration settings in the system that incorrectly classify the target group or prevent it from being used in external campaigns. Data Issues: The data associated with the target group may not meet the criteria for being classified as external,

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