How To Fix CRM_MKTTG315 - There is no server configured for background processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 315

• Message text: There is no server configured for background processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG315 - There is no server configured for background processing ?

  The SAP error message CRM_MKTTG315 indicates that there is no server configured for background processing in the SAP system. This error typically occurs when trying to execute a background job related to marketing or CRM processes, and the system cannot find an appropriate application server to handle the request.
  Cause:
  
  No Background Server Configured: The most common cause is that there are no application servers configured for background processing in the system.
  Server Group Issues: The server group that is supposed to handle the background jobs may not be defined correctly or may not include any active servers.
  System Configuration: There may be issues with the overall configuration of the SAP system, particularly in relation to the background processing settings.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Background Server Configuration:
  
  Go to transaction SM61 (Define Background Servers).
  Ensure that there are active background servers configured. If there are no servers listed, you will need to configure one.
  
  
  
  Define a Background Server:
  
  If no background servers are configured, you can create one by clicking on the "Create" button and filling in the necessary details (like server name, instance number, etc.).
  Make sure that the server is set to "Active".
  
  
  
  Check Server Groups:
  
  Go to transaction SM37 (Job Monitoring) and check if the job is assigned to the correct server group.
  You can also check the server group configuration in transaction RZ12 (Define Server Groups) to ensure that the group includes the active background servers.
  
  
  
  Review System Settings:
  
  Check the system profile parameters related to background processing. You can do this in transaction RZ10 (Edit Profile).
  Ensure that parameters like rdisp/wp_no_btc (number of background work processes) are set correctly.
  
  
  
  Restart Background Processing:
  
  If you have made changes to the configuration, you may need to restart the background processing or the SAP system for the changes to take effect.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM61: Define Background Servers
  SM37: Job Monitoring
  RZ10: Edit Profile
  RZ12: Define Server Groups
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on background processing and server configuration.
  
  
  SAP Community: You can also search for discussions or similar issues in the SAP Community forums, where other users may have shared their experiences and solutions.
  
  
  By following these steps, you should be able to resolve the CRM_MKTTG315 error and ensure that your SAP system is properly configured for background processing.