How To Fix CRM_MKTTG314 - Job scheduling finished with error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 314

• Message text: Job scheduling finished with error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG314 - Job scheduling finished with error ?

  The SAP error message CRM_MKTTG314, which indicates that "Job scheduling finished with error," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly in marketing or campaign management processes. This error can arise due to various reasons, and addressing it usually involves a few steps to diagnose and resolve the underlying issue.
  Possible Causes:
  
  Job Configuration Issues: The job may not be configured correctly, leading to errors during execution.
  Data Issues: There may be missing or incorrect data in the system that the job relies on.
  Authorization Problems: The user or system executing the job may lack the necessary authorizations.
  System Resource Limitations: Insufficient system resources (like memory or processing power) can cause jobs to fail.
  Technical Errors: There may be bugs or issues in the underlying code or processes that the job is trying to execute.
  
  Solutions:
  
  Check Job Logs: Review the job logs for detailed error messages. You can do this by navigating to transaction code SM37 to view job logs and identify the specific error.
  Review Job Configuration: Ensure that the job is configured correctly. Check the parameters and settings used in the job scheduling.
  Data Validation: Validate the data that the job is processing. Ensure that all required data is present and correctly formatted.
  Authorization Check: Verify that the user or system executing the job has the necessary authorizations to perform the actions required by the job.
  System Monitoring: Monitor system resources to ensure that there are no limitations affecting job execution. Check for memory usage, CPU load, and other performance metrics.
  Re-run the Job: After addressing any identified issues, try re-running the job to see if the error persists.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) for troubleshooting.
  Documentation: Review SAP documentation related to job scheduling and CRM marketing processes for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTTG314 error effectively.