How To Fix CRM_MKTTG313 - Job scheduling terminated by user

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 313

• Message text: Job scheduling terminated by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG313 - Job scheduling terminated by user ?

  The SAP error message CRM_MKTTG313 indicates that a job related to marketing or campaign management was terminated by the user. This can happen for various reasons, and understanding the cause and potential solutions can help you address the issue effectively.
  Causes:
  
  Manual Termination: The job was manually stopped by a user through transaction codes like SM37 (Job Monitoring) or SM36 (Job Scheduling).
  System Constraints: The job may have been terminated due to system constraints such as resource limitations, timeouts, or conflicts with other jobs.
  User Intervention: A user may have intervened due to unexpected behavior or results from the job.
  Job Configuration Issues: There may be issues with how the job was configured, leading to it being terminated.
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for any logs or messages that provide more context on why the job was terminated.
  Review Job Logs: Analyze the job logs for any errors or warnings that occurred before the job was terminated. This can provide insights into what went wrong.
  Re-schedule the Job: If the job was terminated unintentionally, you can re-schedule it using transaction code SM36. Ensure that the job parameters are correctly set.
  Consult with Users: If the job was terminated by a user, consult with them to understand their reasons for stopping the job. This can help in preventing future occurrences.
  System Monitoring: Monitor system performance and resource usage to ensure that jobs are not being terminated due to resource constraints.
  Check for Conflicts: Ensure that there are no conflicting jobs scheduled at the same time that could lead to resource contention.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM36: Job Scheduling
  SM21: System Log
  ST22: Dump Analysis
  
  
  Documentation: Refer to SAP Help documentation for more details on job scheduling and management in the CRM module.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to job scheduling in your specific version of SAP.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.