How To Fix CRM_MKTTG400 - Result type is not defined for product segments or target groups

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 400

• Message text: Result type is not defined for product segments or target groups

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG400 - Result type is not defined for product segments or target groups ?

  The SAP error message CRM_MKTTG400 indicates that there is an issue with the configuration of result types for product segments or target groups in the SAP CRM system. This error typically arises when you are trying to execute a marketing campaign or a related function, and the system cannot find a defined result type for the specified product segment or target group.
  Cause:
  
  Missing Configuration: The result type for the product segment or target group has not been defined in the system.
  Incorrect Assignment: The product segment or target group may not be correctly assigned to a result type.
  Data Inconsistency: There may be inconsistencies in the data or configuration settings that prevent the system from recognizing the result type.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Result Type Configuration:
  
  Navigate to the configuration settings for marketing in SAP CRM.
  Ensure that the result types are defined for the relevant product segments and target groups.
  You can do this by going to the transaction code SPRO and following the path:
  SAP Customizing Implementation Guide -> Customer Relationship Management -> Marketing -> Campaign Management -> Define Result Types
  
  
  
  
  Assign Result Types:
  
  If the result types are defined, ensure that they are correctly assigned to the relevant product segments or target groups.
  Check the settings under the product segment or target group to confirm that the correct result type is linked.
  
  
  
  Review Data:
  
  Check for any inconsistencies in the data related to the product segments or target groups.
  Ensure that all necessary data is correctly maintained and that there are no missing entries.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration steps, refer to the SAP documentation or help files related to marketing configuration.
  
  
  
  Seek Help from SAP Support:
  
  If the issue continues after checking the configuration and data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing documents and CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTTG400 error in your SAP system.