How To Fix CRM_MKTSS_PRODUCTS005 - Planning basis could not be changed due to assigned product segments

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSS_PRODUCTS -

• Message number: 005

• Message text: Planning basis could not be changed due to assigned product segments

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSS_PRODUCTS005 - Planning basis could not be changed due to assigned product segments ?

  The SAP error message CRM_MKTSS_PRODUCTS005 indicates that the planning basis for a product cannot be changed because there are assigned product segments that are preventing this change. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to modify the planning basis of a product that is linked to specific marketing segments.
  Cause:
  
  Assigned Product Segments: The primary cause of this error is that the product you are trying to modify has one or more product segments assigned to it. These segments are likely tied to marketing strategies, campaigns, or other planning activities that require the product to maintain its current planning basis.
  Data Integrity Constraints: SAP enforces data integrity rules to ensure that changes do not disrupt existing marketing plans or analyses. If a product is actively used in a marketing context, changing its planning basis could lead to inconsistencies.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Assigned Product Segments:
  
  Check which product segments are currently assigned to the product. You can do this by navigating to the product details in the CRM system and reviewing the segment assignments.
  
  
  
  Remove or Change Product Segment Assignments:
  
  If it is appropriate to do so, you may need to remove the product from the assigned segments. This can typically be done in the product management area of SAP CRM.
  Alternatively, if the product must remain in the segments, consider whether the planning basis can be adjusted in a way that does not require changing the product's current assignments.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to product management and marketing segments to understand the implications of changing the planning basis.
  
  
  
  Seek Assistance:
  
  If you are unsure about the implications of removing product segments or changing the planning basis, consult with your SAP administrator or a functional consultant who specializes in SAP CRM.
  
  
  
  Testing:
  
  After making changes, test the modifications in a development or test environment before applying them to the production system to ensure that there are no unintended consequences.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to product management and marketing in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to product segments and planning bases.
  
  By following these steps, you should be able to address the error and proceed with your intended changes in SAP CRM.