How To Fix CRM_MKTTG001 - Target group does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

  • Message number: 001

  • Message text: Target group does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG001 - Target group does not exist ?

    The SAP error message CRM_MKTTG001 indicates that the target group you are trying to access or use does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, such as creating or managing target groups for campaigns.

    Causes:

    1. Non-existent Target Group: The target group ID you are trying to use has not been created or has been deleted.
    2. Incorrect Target Group ID: There may be a typo or incorrect ID being referenced in your transaction or program.
    3. Authorization Issues: The user may not have the necessary authorizations to view or access the target group.
    4. Data Synchronization Issues: If the target group is supposed to be created or updated from another system (like SAP ERP), there may be synchronization issues.

    Solutions:

    1. Verify Target Group ID:

      • Check the target group ID you are using to ensure it is correct. You can do this by navigating to the target group management area in SAP CRM.
    2. Create the Target Group:

      • If the target group does not exist, you may need to create it. You can do this through the transaction code CRMD_ORDER or by using the relevant marketing functions in the CRM system.
    3. Check Authorizations:

      • Ensure that your user account has the necessary permissions to access the target group. You may need to contact your system administrator to verify your authorizations.
    4. Data Synchronization:

      • If the target group is supposed to be created from another system, check the integration settings and ensure that data is being synchronized correctly. You may need to troubleshoot any issues with the data transfer.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on managing target groups in CRM.
    6. Check for System Updates:

      • Ensure that your SAP system is up to date, as there may be patches or updates that address known issues related to target group management.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and target group management.
    • SAP Notes: Check SAP Notes for any known issues or fixes related to the error message CRM_MKTTG001.
    • Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered the same issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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