How To Fix CRM_MKTSS_PRODUCTS004 - Planning basis could not be changed due to assigned product groups

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSS_PRODUCTS -

• Message number: 004

• Message text: Planning basis could not be changed due to assigned product groups

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSS_PRODUCTS004 - Planning basis could not be changed due to assigned product groups ?

  The SAP error message CRM_MKTSS_PRODUCTS004 indicates that the planning basis for a marketing plan or campaign cannot be changed because there are product groups already assigned to it. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to modify the planning basis of a marketing strategy or campaign that has dependencies on existing product groups.
  Cause:
  
  Assigned Product Groups: The primary cause of this error is that the marketing plan or campaign has product groups assigned to it. These assignments create dependencies that prevent changes to the planning basis.
  Data Integrity: SAP enforces data integrity rules to ensure that changes do not lead to inconsistencies in the marketing planning process.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Review Assigned Product Groups:
  
  Check the marketing plan or campaign to identify which product groups are currently assigned.
  Navigate to the relevant transaction or screen where the marketing plan is defined.
  
  
  
  Remove or Change Product Group Assignments:
  
  If you need to change the planning basis, you may need to remove the existing product group assignments first.
  This can typically be done by editing the marketing plan or campaign and deselecting or deleting the assigned product groups.
  
  
  
  Change Planning Basis:
  
  Once the product groups have been removed, you should be able to change the planning basis without encountering the error.
  
  
  
  Reassign Product Groups (if necessary):
  
  After changing the planning basis, if needed, you can reassign the product groups that are relevant to the new planning basis.
  
  
  
  Consult Documentation:
  
  If you are unsure about the implications of changing the planning basis or removing product groups, consult the SAP documentation or your organization's SAP support team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing planning, such as CRMD_ORDER for managing marketing campaigns.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address specific issues.
  User Permissions: Ensure that you have the necessary permissions to make changes to marketing plans and product group assignments.
  Testing: After making changes, it is advisable to test the marketing plan or campaign to ensure that it behaves as expected with the new planning basis.
  
  By following these steps, you should be able to resolve the error and successfully change the planning basis for your marketing activities in SAP CRM.