How To Fix CRM_MKTSS_PRODUCTS002 - Planning basis could not be changed due to assigned products

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSS_PRODUCTS -

• Message number: 002

• Message text: Planning basis could not be changed due to assigned products

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_MKTSS_PRODUCTS002 - Planning basis could not be changed due to assigned products ?

  The SAP error message CRM_MKTSS_PRODUCTS002 indicates that the planning basis for a marketing campaign or activity cannot be changed because there are products already assigned to it. This is a common issue in SAP Customer Relationship Management (CRM) when trying to modify the planning basis of a marketing project that has existing product assignments.
  Cause:
  The primary cause of this error is that the system prevents changes to the planning basis when there are products linked to the marketing activity or campaign. This is a safeguard to ensure that the integrity of the marketing plan is maintained, as changing the planning basis could affect how the assigned products are managed or reported.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Review Assigned Products: Check the marketing activity or campaign to see which products are currently assigned. You can do this by navigating to the relevant marketing project in the SAP CRM system.
  
  
  Remove Assigned Products: If it is appropriate to do so, remove the products that are currently assigned to the marketing activity. This can typically be done in the product assignment section of the marketing project.
  
  
  Change Planning Basis: Once the products have been removed, you should be able to change the planning basis without encountering the error.
  
  
  Reassign Products (if necessary): After changing the planning basis, if you need to reassign products, you can do so as needed.
  
  
  Consult Documentation: If you are unsure about the implications of changing the planning basis or removing products, consult the SAP documentation or your organization's SAP support team for guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing activities, such as CRMD_ORDER for managing marketing projects.
  User Roles and Permissions: Ensure that you have the necessary permissions to modify marketing activities and product assignments.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address specific issues.
  Testing in a Sandbox: If possible, test the changes in a sandbox environment before applying them to the production system to avoid unintended consequences.
  
  By following these steps, you should be able to resolve the error and successfully change the planning basis for your marketing activity in SAP CRM.