How To Fix CRM_MKTPR066 - More than one target group exists for description &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 066

• Message text: More than one target group exists for description &1

What causes this issue?

More than one target group with the same description &V1& exists.

System Response

The system cannot identify the requisite target group. The first target
group was selected.

How to fix this error?

To identify the correct target group, use the search help.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR066 - More than one target group exists for description &1 ?

  The SAP error message CRM_MKTPR066 indicates that there is an issue with the target group assignment in the SAP Customer Relationship Management (CRM) system. Specifically, it means that there are multiple target groups that match the description provided, which can lead to ambiguity in processing.
  Cause:
  The error typically arises when:
  
  Duplicate Target Groups: There are multiple target groups in the system that share the same description or name.
  Incorrect Filtering: The system is unable to determine which target group to use because the filtering criteria are not specific enough.
  Data Integrity Issues: There may be inconsistencies or errors in the data that lead to multiple entries being recognized for the same description.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Target Groups:
  
  Go to the target group management area in SAP CRM.
  Search for the target groups using the description provided in the error message.
  Identify if there are indeed multiple target groups with the same description.
  
  
  
  Modify or Delete Duplicates:
  
  If duplicates are found, consider renaming or deleting the unnecessary target groups to ensure that each description is unique.
  Ensure that the target groups are correctly defined and that their descriptions are distinct.
  
  
  
  Refine Selection Criteria:
  
  If you are using a selection criterion that is too broad, refine it to ensure that it points to a specific target group.
  Use additional filters or parameters to narrow down the selection.
  
  
  
  Data Consistency Check:
  
  Run a data consistency check to identify any other potential issues in the target group data.
  Correct any inconsistencies that may be causing the error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any additional guidance on managing target groups and resolving related errors.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage and view target groups.
  Customizing Settings: Check the customizing settings in the SAP system to ensure that target group definitions are set up correctly.
  User Authorizations: Ensure that you have the necessary authorizations to view and modify target groups in the system.
  
  By following these steps, you should be able to resolve the CRM_MKTPR066 error and ensure that your target group management is functioning correctly.