How To Fix CRM_MKTPR067 - More than one profile exists for description &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 067

• Message text: More than one profile exists for description &1

What causes this issue?

More than one profile exists with the same description: "&V1&"

System Response

The system is unable to identify the profile you require and therefore
selects the first profile.

How to fix this error?

To identify the correct profile, use the search help.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR067 - More than one profile exists for description &1 ?

  The SAP error message CRM_MKTPR067 indicates that there is more than one marketing profile associated with a specific description in the system. This can occur in the context of marketing planning or campaign management when the system expects a unique profile but finds multiple entries that match the given description.
  Cause:
  
  Duplicate Profiles: The primary cause of this error is the existence of multiple marketing profiles with the same description in the system. This can happen due to data entry errors, system migrations, or improper data management practices.
  Configuration Issues: Sometimes, the configuration settings in the SAP system may allow for the creation of multiple profiles with the same description, leading to conflicts.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify Duplicate Profiles:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for marketing profiles with the same description.
  You can also use the relevant reports or queries to list all marketing profiles and identify duplicates.
  
  
  
  Delete or Merge Profiles:
  
  Once you have identified the duplicate profiles, you can either delete the unnecessary ones or merge them if they contain different relevant data.
  Ensure that you have the necessary authorizations to perform these actions and that you follow your organization's data governance policies.
  
  
  
  Update References:
  
  If any campaigns or marketing activities are referencing the profiles you plan to delete, make sure to update those references to point to the correct profile.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP system to ensure that it does not allow the creation of duplicate profiles in the future. This may involve adjusting settings in the customizing transactions related to marketing.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to marketing profiles for additional guidance on managing and configuring profiles.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and campaign management.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to manage marketing profiles effectively.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.