How To Fix CRM_MKTPR065 - No global up-selling/down-selling rules found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 065

• Message text: No global up-selling/down-selling rules found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR065 - No global up-selling/down-selling rules found ?

  The SAP error message CRM_MKTPR065 indicates that there are no global up-selling or down-selling rules found in the system. This error typically occurs in the context of sales and marketing processes within SAP CRM when trying to access or utilize up-selling or down-selling functionalities.
  
  Cause:
  
  Missing Configuration: The most common cause of this error is that the up-selling and down-selling rules have not been defined or configured in the system.
  Incorrect Settings: There may be incorrect settings in the configuration that prevent the system from recognizing existing rules.
  Data Issues: There could be issues with the data that is supposed to define these rules, such as missing or incomplete entries.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the SAP CRM configuration settings.
  Ensure that the up-selling and down-selling rules are defined correctly. This can typically be found under the Sales and Distribution or Marketing configuration sections.
  If rules are not defined, you will