How To Fix CRM_MKTPPG_CGPL212 - Object &1 &2: Status &3 was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPPG_CGPL - CGPL Messages for Account Planning

• Message number: 212

• Message text: Object &1 &2: Status &3 was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPPG_CGPL212 - Object &1 &2: Status &3 was deleted ?

  The SAP error message CRM_MKTPPG_CGPL212 indicates that a specific object (identified by &1 and &2) has been deleted, and its status (indicated by &3) is no longer valid. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with marketing campaigns, activities, or similar objects.
  Cause:
  
  
  Object Deletion: The primary cause of this error is that the object you are trying to access or manipulate has been deleted from the system. This could happen due to:
  
  Manual deletion by a user.
  Data cleanup processes that remove obsolete or inactive records.
  System errors or inconsistencies that lead to the deletion of records.
  
  
  
  Status Issues: The status of the object may have been changed or deleted, leading to inconsistencies in the data model.
  
  
  Solution:
  
  
  Check Object Existence: Verify if the object (identified by &1 and &2) still exists in the system. You can do this by:
  
  Using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant database tables.
  Searching for the object in the CRM application.
  
  
  
  Review Deletion Logs: If the object has been deleted, check the deletion logs or audit trails to understand when and why it was deleted. This can help in determining if it was an expected action or an error.
  
  
  Restore Object: If the deletion was unintentional and the object is critical, you may need to restore it from a backup or recreate it manually, depending on your organization's data management policies.
  
  
  Update Status: If the object exists but has an invalid status, you may need to update its status to a valid one. This can often be done through the relevant transaction in the CRM system.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional context and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing marketing objects, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  SAP Notes: Search for SAP Notes related to CRM_MKTPPG_CGPL212 for any known issues or patches that may address this error.
  Data Consistency Checks: Regularly perform data consistency checks in your CRM system to prevent such issues from occurring in the future.
  
  By following these steps, you should be able to diagnose and resolve the error message CRM_MKTPPG_CGPL212 effectively.