How To Fix CRM_MKTPPG_CGPL214 - Object &1 &2: is not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPPG_CGPL - CGPL Messages for Account Planning

• Message number: 214

• Message text: Object &1 &2: is not deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPPG_CGPL214 - Object &1 &2: is not deleted ?

  The SAP error message CRM_MKTPPG_CGPL214 indicates that a specific object (identified by &1 and &2) cannot be deleted. This error typically arises in the context of SAP Customer Relationship Management (CRM) when attempting to delete marketing-related objects, such as campaigns, target groups, or other marketing planning objects.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Dependencies: The object you are trying to delete may have dependencies or relationships with other objects that prevent its deletion. For example, if the object is linked to a marketing plan or has been used in a campaign, it cannot be deleted until those dependencies are resolved.
  
  
  Status: The object may be in a status that does not allow deletion. For instance, if the object is marked as "active" or "completed," it may not be eligible for deletion.
  
  
  Authorization Issues: The user attempting to delete the object may not have the necessary authorizations to perform the deletion.
  
  
  Data Integrity Constraints: There may be data integrity constraints in place that prevent the deletion of the object to maintain the integrity of the database.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Dependencies: Investigate if the object has any dependencies. You can do this by checking related objects or transactions that reference the object you are trying to delete. If dependencies exist, you may need to delete or modify those objects first.
  
  
  Change Status: If the object is in a status that prevents deletion, consider changing its status to a permissible one (if applicable) or check if there are any specific processes to follow for deactivating it.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to delete the object. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on deleting the type of object you are working with. There may be specific procedures or prerequisites that need to be followed.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H, etc.) to check the object details and status. This can provide insights into why the deletion is not permitted.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more detailed insights based on the specific configuration and data in your system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to CRM marketing and object management, such as CRMD_ORDER, CRMD_ORDERADM_H, and others.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error message.
  System Logs: Review system logs (such as SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.