How To Fix CRM_MKTPPG_CGPL210 - Object &1 &2 was deleted during save


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPPG_CGPL - CGPL Messages for Account Planning

  • Message number: 210

  • Message text: Object &1 &2 was deleted during save

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPPG_CGPL210 - Object &1 &2 was deleted during save ?

    The SAP error message CRM_MKTPPG_CGPL210 with the description "Object &1 &2 was deleted during save" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to save an object that has been deleted or is no longer available in the system. This can happen in various scenarios, such as when working with marketing campaigns, activities, or other CRM objects.

    Cause:

    1. Object Deletion: The object you are trying to save (e.g., a marketing campaign, activity, or other CRM-related object) has been deleted by another user or process after you retrieved it for editing but before you attempted to save your changes.
    2. Concurrency Issues: Multiple users or processes may be trying to access and modify the same object simultaneously, leading to one user’s changes being based on an outdated version of the object.
    3. Data Integrity Issues: There may be issues with data integrity or consistency in the database, leading to the object being marked as deleted.

    Solution:

    1. Refresh the Object: Before saving, refresh the object to ensure you are working with the most current version. This can often be done by reloading the object or navigating away and back to it.
    2. Check Object Status: Verify the status of the object in the system. If it has been deleted, you may need to recreate it or restore it from a backup if applicable.
    3. Review Change Logs: If possible, check the change logs or audit trails to see who deleted the object and when. This can help in understanding the context of the deletion.
    4. Error Handling: Implement error handling in your application logic to manage such scenarios gracefully, possibly by notifying users when an object they are working on has been deleted.
    5. Consult Documentation: Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
    6. Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They may provide insights based on system logs or known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate and manage objects (e.g., CRMD_ORDER for managing CRM orders).
    • User Roles and Permissions: Ensure that users have the appropriate roles and permissions to access and modify the objects in question.
    • System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the deletion.
    • SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may resolve the issue.

    By following these steps, you should be able to address the error and understand the underlying cause.

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