How To Fix CRM_MKTPPG_CGPL011 - Higher-level promotional guideline & is not open

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPPG_CGPL - CGPL Messages for Account Planning

• Message number: 011

• Message text: Higher-level promotional guideline & is not open

What causes this issue?

You tried to delete or move an account plan. The higher-level account
plan &v1& has not yet been read.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Open the higher-level account plan &V1& and execute the function again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPPG_CGPL011 - Higher-level promotional guideline & is not open ?

  The SAP error message CRM_MKTPPG_CGPL011 indicates that a higher-level promotional guideline is not open. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or process promotional guidelines that are not currently active or available for use.
  
  Cause:
  
  Promotional Guideline Status: The higher-level promotional guideline may be in a status that does not allow it to be used (e.g., it could be closed, expired, or not yet activated).
  Hierarchy Issues: There may be issues with the hierarchy of promotional guidelines, where the system cannot find an active parent guideline.
  
  Configuration Issues: There could be configuration settings in the CRM system that prevent the guideline from being opened or accessed.
  Authorization Issues: The user may not have the necessary permissions to access the promotional guideline.
  
  
  Solution:
  
  Check the Status: Verify the status of the higher-level promotional guideline in the system. Ensure that it is set to an active status that allows