How To Fix CRM_MKTPPG_CGPL008 - Enter promotional guideline in the & form

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPPG_CGPL - CGPL Messages for Account Planning

• Message number: 008

• Message text: Enter promotional guideline in the & form

What causes this issue?

It has been specified in Customizing that account plans that begin with
&V2& are to be entered in the form &V1&. Here X is any alphanumeric
character and 0 is a digit. Alphanumeric characters can be made up of
letters and/or digits. The number of the account plan that you have
entered does not conform to this code.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter an account plan number in the correct form.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPPG_CGPL008 - Enter promotional guideline in the & form ?

  The SAP error message CRM_MKTPPG_CGPL008, which states "Enter promotional guideline in the & form," typically occurs in the context of SAP Customer Relationship Management (CRM) when working with promotional guidelines or marketing campaigns. This error indicates that the system expects a promotional guideline to be entered in a specific form or format, but it has not been provided.
  Cause:
  
  Missing Data: The most common cause of this error is that the user has not entered the required promotional guideline information in the designated fields.
  Incorrect Form: The user may be trying to enter the promotional guideline in the wrong form or transaction.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to this error.
  Authorization Issues: The user may not have the necessary permissions to access or enter promotional guidelines.
  
  Solution:
  
  Check Required Fields: Ensure that all mandatory fields related to the promotional guideline are filled out correctly. Look for any asterisks (*) indicating required fields.
  Use the Correct Form: Verify that you are using the correct transaction or form for entering promotional guidelines. Consult your SAP documentation or system administrator if unsure.
  Review Configuration: If you have access, check the configuration settings related to promotional guidelines in the SAP system. This may require assistance from a functional consultant or system administrator.
  User Authorization: Ensure that you have the necessary authorizations to enter promotional guidelines. If not, contact your system administrator to request the appropriate access.
  Consult Documentation: Refer to SAP help documentation or user manuals for specific instructions on how to enter promotional guidelines correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the transaction codes related to promotional guidelines in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H.
  Training: If you frequently encounter this error, consider additional training on SAP CRM marketing functionalities to better understand how to manage promotional guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.