How To Fix CRM_MKTPPG_CGPL002 - Pricing and Promotion Guideline &1 does not exist


CRM_MKTPPG_CGPL002 - Overview

  • Message type: E = Error

  • Message class: CRM_MKTPPG_CGPL - CGPL Messages for Account Planning

  • Message number: 002

  • Message text: Pricing and Promotion Guideline &1 does not exist

  • Show details Hide details
  • What causes this issue?

    There is no account plan with key &V1&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check whether you entered the correct key for the account plan.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


CRM_MKTPPG_CGPL002 - Details

  • The SAP error message CRM_MKTPPG_CGPL002 indicates that a specific Pricing and Promotion Guideline (PPG) does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or process a guideline that has not been defined or is not available in the system.
    
    Cause: Non-Existent Guideline: The specified Pricing and Promotion Guideline (PPG) has not been created or is not available in the system. Incorrect Guideline ID: The ID or reference to the guideline being used in the transaction is incorrect or misspelled. Data Deletion: The guideline may have been deleted or archived, making it unavailable for current transactions. Authorization Issues: The user may not have the necessary permissions to access the guideline, leading to the perception that it does not exist.
    Solution: Check Guideline Existence: Navigate to the relevant transaction in SAP (e.g., using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H) and verify if the PPG exists. Use the

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