How To Fix CRM_MKTPL_VOUCHER021 - You are not authorized to view vouchers

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_VOUCHER - Voucher Handling Messages

• Message number: 021

• Message text: You are not authorized to view vouchers

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_VOUCHER021 - You are not authorized to view vouchers ?

  The SAP error message CRM_MKTPL_VOUCHER021 indicates that a user is not authorized to view vouchers in the SAP Customer Relationship Management (CRM) system. This error typically arises due to insufficient authorization settings for the user role or profile.
  Cause:
  
  Authorization Issues: The user does not have the necessary authorizations assigned to their user role to access voucher data.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or data object related to vouchers.
  Object-Specific Authorization: The authorization object related to vouchers may not be properly configured or assigned to the user.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary permissions for accessing vouchers.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects for voucher access. Common objects might include CRM_VOUCHER or similar.
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  
  
  
  Modify Roles:
  
  If the necessary authorizations are missing, you may need to modify the user’s roles using transaction code PFCG (Role Maintenance).
  Add the required authorization objects to the role and ensure that the necessary activities (like display, create, etc.) are included.
  
  
  
  Testing:
  
  After making changes, ask the user to log out and log back in to see if the issue is resolved.
  Test the access to vouchers again to confirm that the authorization issue has been resolved.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to assist in resolving the issue.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Authorization Check Analysis
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects related to CRM and vouchers.
  Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CRM_MKTPL_VOUCHER021.