How To Fix CRM_MKTPL_VOUCHER022 - Voucher code deactivation failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_VOUCHER - Voucher Handling Messages

• Message number: 022

• Message text: Voucher code deactivation failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_VOUCHER022 - Voucher code deactivation failed ?

  The SAP error message CRM_MKTPL_VOUCHER022 indicates that there was a failure in deactivating a voucher code in the SAP CRM system. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Voucher Status: The voucher may be in a status that does not allow deactivation. For example, if the voucher is already used or has expired, it may not be possible to deactivate it.
  Authorization Issues: The user attempting to deactivate the voucher may not have the necessary authorizations or permissions to perform this action.
  System Configuration: There may be configuration settings in the SAP system that prevent the deactivation of vouchers under certain conditions.
  Data Integrity Issues: There could be inconsistencies or issues with the data related to the voucher that prevent it from being deactivated.
  Dependencies: The voucher might be linked to other objects or transactions that need to be addressed before deactivation can occur.
  
  Solutions:
  
  Check Voucher Status: Verify the current status of the voucher. If it is already used or expired, you may need to follow a different process to handle it.
  Review Authorizations: Ensure that the user has the necessary permissions to deactivate vouchers. This may involve checking roles and authorizations in the SAP system.
  Consult Configuration Settings: Review the configuration settings related to voucher management in the SAP system. This may require assistance from a system administrator or SAP consultant.
  Data Validation: Check for any data integrity issues related to the voucher. This may involve running reports or using transaction codes to identify inconsistencies.
  Check Dependencies: Investigate if the voucher is linked to any active transactions or objects. If so, resolve those dependencies before attempting to deactivate the voucher again.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may help in managing vouchers.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to voucher management in CRM for best practices and guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.