How To Fix CRM_MKTPL_VOUCHER020 - Expiration date does not lie between marketing project planned dates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_VOUCHER - Voucher Handling Messages

• Message number: 020

• Message text: Expiration date does not lie between marketing project planned dates

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_MKTPL_VOUCHER020 - Expiration date does not lie between marketing project planned dates ?

  The SAP error message CRM_MKTPL_VOUCHER020 indicates that the expiration date of a marketing voucher does not fall within the planned dates of the associated marketing project. This error typically arises in the context of SAP Customer Relationship Management (CRM) when managing marketing projects and their related vouchers.
  Cause:
  The error occurs when:
  
  The expiration date of the marketing voucher is set outside the range of the marketing project's planned start and end dates.
  The marketing project has specific planned dates that define the period during which the project is active, and any associated vouchers must be valid within this timeframe.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Marketing Project Dates:
  
  Navigate to the marketing project in SAP and verify the planned start and end dates.
  Ensure that these dates are correctly set and reflect the intended duration of the project.
  
  
  
  Adjust Voucher Expiration Date:
  
  If the expiration date of the voucher is outside the planned dates, you will need to adjust it.
  Change the expiration date of the voucher to fall within the range of the marketing project's planned start and end dates.
  
  
  
  Review Business Requirements:
  
  If the expiration date needs to be outside the planned dates for business reasons, consider adjusting the marketing project dates instead.
  Ensure that any changes align with your organization's marketing strategy and compliance requirements.
  
  
  
  Test Changes:
  
  After making the necessary adjustments, test the changes by attempting to create or modify the voucher again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CRMD_ORDER for managing marketing projects or CRMD_ORDERADM_H for accessing the header data of marketing documents.
  Documentation: Refer to SAP Help documentation for CRM Marketing and Vouchers for detailed information on managing marketing projects and associated vouchers.
  User Roles: Ensure that you have the appropriate permissions to make changes to marketing projects and vouchers in SAP.
  
  By following these steps, you should be able to resolve the error and ensure that your marketing vouchers are correctly aligned with the marketing project timelines.