How To Fix CRM_MKTPL_USR_SEGDEF001 - Sales Organization Segment Default not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_USR_SEGDEF - Messages for Segmentm Default

  • Message number: 001

  • Message text: Sales Organization Segment Default not found

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_USR_SEGDEF001 - Sales Organization Segment Default not found ?
    The SAP error message CRM_MKTPL_USR_SEGDEF001 indicates that the system is unable to find a default sales organization segment definition for a specific user segment in the CRM Marketing module. This error typically arises when there is a configuration issue related to the marketing planning or segmentation settings.
    
    Cause: Missing Configuration: The default sales organization segment definition may not have been set up in the system. User Authorization: The user may not have the necessary authorizations to access the sales organization segment. Data Inconsistency: There may be inconsistencies in the data or settings related to the marketing planning or segmentation. Incorrect User Segment: The user segment being referenced may not be correctly defined or may not exist.
    Solution: Check Segment Definition: Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H and check if the sales organization segment is defined correctly. Ensure that the segment definition exists for the relevant user and sales organization. Maintain Default Settings: Navigate to the customizing settings for marketing

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