How To Fix CRM_MKTPL_RRL023 - Origin and destination airports cannot be same

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_RRL - Message Class For Reward Rule

• Message number: 023

• Message text: Origin and destination airports cannot be same

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_RRL023 - Origin and destination airports cannot be same ?

  The SAP error message CRM_MKTPL_RRL023 indicates that the origin and destination airports cannot be the same in a transportation or logistics context, typically when dealing with travel or shipment planning in SAP CRM (Customer Relationship Management) or SAP TM (Transportation Management).
  Cause:
  This error occurs when a user attempts to create or process a transportation request, flight booking, or shipment where the origin airport (departure point) is set to be the same as the destination airport (arrival point). This is logically incorrect, as a transport or flight cannot start and end at the same location.
  Solution:
  To resolve this error, you should:
  
  
  Check Input Data: Review the data entered for the transportation request or booking. Ensure that the origin and destination airports are different.
  
  
  Correct the Entry: If you find that the origin and destination are mistakenly set to the same airport, update the destination airport to a different one.
  
  
  Validation Rules: Ensure that any automated processes or user interfaces that allow for the entry of airport codes have validation rules in place to prevent the selection of the same airport for both origin and destination.
  
  
  User Training: If this error is occurring frequently, consider providing additional training to users on how to correctly enter transportation data.
  
  
  System Configuration: If the error persists and seems to be related to system configuration, consult with your SAP administrator or technical team to review the configuration settings related to transportation management.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for CRM or TM for guidelines on managing transportation requests and understanding the data entry requirements.
  Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  By ensuring that the origin and destination airports are correctly set, you should be able to resolve the CRM_MKTPL_RRL023 error and proceed with your transportation or logistics processes.