How To Fix CRM_MKTPL_RRL022 - You cannot enter the same pair of origin and destination airports

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_RRL - Message Class For Reward Rule

• Message number: 022

• Message text: You cannot enter the same pair of origin and destination airports

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_RRL022 - You cannot enter the same pair of origin and destination airports ?

  The SAP error message CRM_MKTPL_RRL022, which states "You cannot enter the same pair of origin and destination airports," typically occurs in the context of travel or transportation planning within the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing or logistics scenarios.
  Cause:
  This error arises when a user attempts to create or modify a route, flight, or travel plan where the origin and destination airports are the same. In most travel-related applications, it is logically incorrect to have a travel route that starts and ends at the same location, as this does not represent a valid journey.
  Solution:
  To resolve this error, you should:
  
  
  Check Input Values: Review the input values for the origin and destination airports. Ensure that they are different and represent valid airport codes.
  
  
  Modify the Route: If you intended to create a route between two different airports, correct the entry by selecting the appropriate origin and destination airports.
  
  
  Validation: Implement validation checks in your application or process to prevent users from entering the same airport for both origin and destination in the future.
  
  
  Consult Documentation: If you are unsure about the valid airport codes or the process, refer to the SAP documentation or user manuals related to the CRM module you are using.
  
  
  User Training: If this error is common among users, consider providing training or guidelines on how to correctly enter travel data in the system.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. Sometimes, specific configurations or updates can affect how the system handles certain inputs.
  Custom Development: If your organization has custom developments or enhancements in the CRM system, review those to ensure they are not inadvertently causing this error.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that your travel planning processes function correctly.