How To Fix CRM_MKTPL_RRL025 - Enter both or none of start dates and end dates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_RRL - Message Class For Reward Rule

• Message number: 025

• Message text: Enter both or none of start dates and end dates

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_RRL025 - Enter both or none of start dates and end dates ?

  The SAP error message CRM_MKTPL_RRL025 indicates that there is an issue with the date fields in a marketing planning or campaign management context. Specifically, the error occurs when the system expects both start and end dates to be filled in or both to be left empty. This is a common validation rule in SAP to ensure that date ranges are properly defined.
  Cause:
  The error is triggered when:
  
  You have entered a start date but left the end date blank, or
  You have entered an end date but left the start date blank.
  
  Solution:
  To resolve this error, you should ensure that:
  
  Both Dates are Entered: If you are specifying a start date, you must also provide an end date. Similarly, if you are not providing a start date, you should leave the end date blank.
  Both Dates are Left Blank: If you do not want to specify a date range, ensure that both the start and end date fields are left empty.
  
  Related Information:
  
  Validation Rules: This error is part of the validation rules in SAP to maintain data integrity. It is important to follow these rules to avoid inconsistencies in marketing planning.
  User Input: Ensure that users are trained to understand the requirements for entering date fields in the system.
  System Configuration: If this error occurs frequently and is causing issues, it may be worth reviewing the configuration settings related to date handling in your SAP system.
  
  Additional Steps:
  
  Check Documentation: Refer to the SAP Help Portal or your organization's internal documentation for more details on how to handle date fields in marketing planning.
  Consult with SAP Support: If the issue persists or if you believe it is a system error, consider reaching out to SAP support for further assistance.
  
  By following these guidelines, you should be able to resolve the CRM_MKTPL_RRL025 error effectively.