How To Fix CRM_MKTPL_MASS019 - Error during parallel processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_MASS - Messages for Marketing Mass Change, Copy & Approval

• Message number: 019

• Message text: Error during parallel processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_MASS019 - Error during parallel processing ?

  The SAP error message CRM_MKTPL_MASS019 typically indicates that there was an issue during parallel processing in the context of mass processing in the SAP CRM Marketing module. This error can occur for various reasons, including data inconsistencies, system resource limitations, or configuration issues.
  Causes:
  
  Data Inconsistencies: There may be issues with the data being processed, such as missing or incorrect entries that prevent successful processing.
  System Resource Limitations: The system may not have enough resources (CPU, memory) to handle the parallel processing requests.
  Configuration Issues: Incorrect settings in the CRM system or in the parallel processing configuration can lead to this error.
  Locking Issues: If multiple processes are trying to access the same data simultaneously, it can lead to locking issues that cause the error.
  Batch Size: The size of the batch being processed may be too large, leading to performance issues.
  
  Solutions:
  
  Check Data Integrity: Review the data being processed for any inconsistencies or missing entries. Ensure that all required fields are populated correctly.
  Monitor System Resources: Use transaction codes like ST02 (Tune Summary) or ST04 (Database Performance) to monitor system performance and resource usage. If resources are low, consider optimizing the system or increasing resources.
  Adjust Parallel Processing Settings: Review and adjust the settings for parallel processing in the CRM system. This may involve changing the number of parallel processes or adjusting the batch size.
  Review Lock Entries: Use transaction SM12 to check for any lock entries that may be causing issues. If necessary, release locks that are no longer needed.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on what went wrong.
  Retry the Process: After addressing any identified issues, retry the mass processing task to see if the error persists.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for CRM Marketing and parallel processing to ensure that all configurations are set correctly.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further investigation.