How To Fix CRM_MKTPL_MASS017 - You are not authorized to execute this job

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_MASS - Messages for Marketing Mass Change, Copy & Approval

• Message number: 017

• Message text: You are not authorized to execute this job

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_MASS017 - You are not authorized to execute this job ?

  The SAP error message CRM_MKTPL_MASS017 indicates that a user does not have the necessary authorization to execute a specific job or transaction in the SAP system. This error typically arises in the context of mass processing jobs in the SAP Customer Relationship Management (CRM) module, particularly related to marketing planning or similar activities.
  Cause:
  
  Authorization Issues: The user attempting to execute the job does not have the required authorizations assigned in their user profile. This could be due to missing roles or authorizations related to the specific transaction or job.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for executing mass processing jobs in the CRM module.
  Job-Specific Restrictions: Certain jobs may have specific restrictions that require additional authorizations beyond standard roles.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Alternatively, you can use transaction code SU01 to view the user’s profile and roles.
  
  
  
  Review and Update Roles:
  
  Work with your SAP security team to review the roles assigned to the user. Ensure that the necessary roles that include permissions for executing the job are assigned.
  If the roles are missing the required authorizations, they need to be updated. This may involve adding specific authorization objects related to CRM marketing planning.
  
  
  
  Testing:
  
  After updating the roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  Attempt to execute the job again to verify that the issue has been resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific job or transaction to understand any additional authorization requirements.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and roles, consider reaching out to SAP support for further assistance. They may provide insights or patches if it’s a known issue.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM and mass processing include CRM_MKTPL, S_TCODE, and others specific to marketing and mass processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide guidance on authorization settings for specific jobs.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message CRM_MKTPL_MASS017.