How To Fix CRM_MKTPL_MASS015 - Job &1 ended on &2 at &3 by &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_MASS - Messages for Marketing Mass Change, Copy & Approval

• Message number: 015

• Message text: Job &1 ended on &2 at &3 by &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_MASS015 - Job &1 ended on &2 at &3 by &4 ?

  The SAP error message CRM_MKTPL_MASS015 typically indicates that a mass processing job related to marketing planning has ended with an error. The message format includes placeholders for the job name (&1), the date (&2), the time (&3), and the status (&4), which can provide additional context about the failure.
  Cause
  The causes of this error can vary, but common reasons include:
  
  Data Issues: There may be inconsistencies or missing data in the records being processed.
  Configuration Problems: Incorrect settings in the marketing planning configuration can lead to job failures.
  System Resource Limitations: Insufficient memory or processing power can cause the job to terminate unexpectedly.
  Authorization Issues: The user executing the job may not have the necessary permissions to access certain data or perform specific actions.
  Technical Errors: Bugs or issues in the SAP system or the specific program being executed can also lead to job failures.
  
  Solution
  To resolve the CRM_MKTPL_MASS015 error, you can take the following steps:
  
  Check Job Logs: Review the job logs for detailed error messages that can provide insights into what went wrong. You can access job logs via transaction SM37.
  Analyze Data: Verify the data being processed for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  Review Configuration: Check the configuration settings related to marketing planning to ensure they are set up correctly.
  Monitor System Resources: Ensure that the system has adequate resources (memory, CPU) to handle the job. You may need to optimize the job or run it during off-peak hours.
  Check Authorizations: Ensure that the user executing the job has the necessary authorizations to perform the actions required by the job.
  Consult SAP Notes: Look for any relevant SAP Notes that may address known issues with the job or provide patches or updates.
  Re-run the Job: After addressing the identified issues, try re-running the job to see if it completes successfully.
  
  Related Information
  
  Transaction Codes: Use SM37 to monitor job status and logs, and SM21 to check system logs for any related errors.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the job details and any error logs you have collected.
  Documentation: Review SAP documentation related to marketing planning and mass processing for additional guidance on best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.