How To Fix CRM_MKTPL_MASS018 - Error during object search

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_MASS - Messages for Marketing Mass Change, Copy & Approval

• Message number: 018

• Message text: Error during object search

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_MASS018 - Error during object search ?

  The SAP error message CRM_MKTPL_MASS018 typically indicates that there was an error during an object search in the context of marketing planning or related activities within the SAP Customer Relationship Management (CRM) module. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the database that the system is trying to access.
  Authorization Issues: The user may not have the necessary authorizations to access certain objects or data.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to search errors.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or errors during searches.
  Technical Errors: Bugs or issues in the underlying code or database can also cause this error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that the data you are trying to access is complete and consistent. Look for any missing or incorrect entries in the relevant tables.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the search. You can check this in the user roles and authorizations settings.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to marketing planning and object searches. Ensure that all necessary settings are correctly configured.
  
  
  
  System Performance:
  
  Monitor the system performance. If the system is slow or unresponsive, consider optimizing the database or checking for any performance bottlenecks.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches related to this error. SAP frequently releases updates that address known issues.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify the exact point of failure.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to CRM marketing planning for any specific guidelines or troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTPL_MASS018 error and implement a suitable solution.