How To Fix CRM_MKTPL_LOY071 - Card processor &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 071

• Message text: Card processor &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY071 - Card processor &1 is invalid ?

  The SAP error message CRM_MKTPL_LOY071 indicates that there is an issue with the card processor specified in the system. This error typically arises in the context of loyalty programs or marketing processes where card processing is involved. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Card Processor: The card processor specified in the transaction or configuration does not exist or is not recognized by the system.
  Configuration Issues: The card processor may not be properly configured in the SAP system, leading to the error.
  Data Inconsistency: There may be inconsistencies in the master data related to the card processor.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified card processor.
  
  Solution:
  
  
  Check Card Processor Configuration:
  
  Navigate to the configuration settings for card processors in your SAP system.
  Ensure that the card processor you are trying to use is correctly defined and active.
  
  
  
  Verify Master Data:
  
  Check the master data for the card processor to ensure that it is complete and accurate.
  Look for any missing or incorrect entries that could lead to the error.
  
  
  
  Update or Correct the Card Processor:
  
  If the card processor is invalid, you may need to update the transaction or configuration to use a valid card processor.
  If necessary, create a new card processor entry in the system.
  
  
  
  Check User Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the card processor.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring and managing card processors in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing card processors, such as SPRO for configuration.
  SAP Notes: Check for any SAP Notes related to CRM and loyalty programs that might address known issues or provide patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_LOY071 error message in your SAP system.