How To Fix CRM_MKTPL_LOY070 - Enter rounding units

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 070

• Message text: Enter rounding units

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY070 - Enter rounding units ?

  The SAP error message CRM_MKTPL_LOY070, which states "Enter rounding units," typically occurs in the context of loyalty programs or marketing planning within the SAP Customer Relationship Management (CRM) module. This error indicates that the system requires you to specify rounding units for a particular transaction or configuration related to loyalty points or rewards.
  Cause:
  
  Missing Rounding Units: The error usually arises when the system expects rounding units to be defined for a loyalty program or marketing plan, but they have not been specified.
  Configuration Issues: There may be a configuration issue in the loyalty program settings where rounding units are not set up correctly.
  Data Entry Error: Users may have missed entering the rounding units in the relevant fields during transaction processing.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the loyalty program in SAP CRM.
  Ensure that rounding units are defined for the relevant loyalty program or marketing plan.
  You can typically find this in the customizing settings under CRM > Marketing > Loyalty Management > Define Rounding Units.
  
  
  
  Enter Rounding Units:
  
  If you are processing a transaction that requires rounding units, ensure that you enter the appropriate value in the designated field.
  Rounding units are often defined in terms of the smallest increment of points or rewards that can be awarded or redeemed.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help files related to loyalty management to understand the requirements for rounding units.
  This can provide insights into how rounding units are used and any specific rules that apply.
  
  
  
  User Training:
  
  If the error is frequently encountered by users, consider providing training or guidance on how to properly enter data related to loyalty programs, including rounding units.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking configurations and data entry, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Rounding Units: These are typically defined as the smallest unit of measurement for points or rewards in a loyalty program. For example, if rounding units are set to 0.01, then points can be awarded in increments of 0.01.
  Loyalty Management: This module in SAP CRM is designed to manage customer loyalty programs, including the awarding and redemption of points, tracking customer engagement, and analyzing program effectiveness.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to loyalty management, as they can help you navigate the system more effectively.
  
  By addressing the missing rounding units and ensuring proper configuration, you should be able to resolve the CRM_MKTPL_LOY070 error.