How To Fix CRM_MKTPL_LOY065 - Partnership &1 does not belong to the loyalty program

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 065

• Message text: Partnership &1 does not belong to the loyalty program

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY065 - Partnership &1 does not belong to the loyalty program ?

  The SAP error message CRM_MKTPL_LOY065 indicates that a specific partnership (or business partner) does not belong to the loyalty program you are trying to access or use. This error typically arises in the context of SAP Customer Relationship Management (CRM) and loyalty management scenarios.
  Cause:
  
  Incorrect Business Partner: The business partner you are trying to use is not registered or linked to the specified loyalty program.
  Loyalty Program Configuration: The loyalty program may not be configured to include the business partner in question.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the loyalty program's partner assignments.
  Inactive Status: The business partner may be inactive or not eligible for the loyalty program due to certain criteria not being met.
  
  Solution:
  
  Verify Business Partner: Check if the business partner (BP) is correctly set up in the system. Ensure that the BP is active and eligible for the loyalty program.
  Check Loyalty Program Configuration: Review the configuration of the loyalty program to ensure that the business partner is included. You can do this by navigating to the loyalty program settings in the SAP CRM system.
  Assign Business Partner to Loyalty Program: If the business partner is not assigned to the loyalty program, you may need to add them. This can typically be done through the loyalty program management interface.
  Data Consistency Check: Run any necessary data consistency checks or reports to identify and resolve any discrepancies in the loyalty program assignments.
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on managing loyalty programs and business partner assignments.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing CRM orders), and any specific transaction codes related to loyalty program management.
  SAP Notes: Check SAP Notes for any known issues or patches related to loyalty program management that might address this error.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify loyalty program settings and business partner assignments.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM and loyalty management.