How To Fix CRM_MKTPL_LOY056 - Card type &1 is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 056

• Message text: Card type &1 is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY056 - Card type &1 is not valid ?

  The SAP error message CRM_MKTPL_LOY056, which states "Card type &1 is not valid," typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with loyalty programs or marketing activities that involve customer cards. This error indicates that the system does not recognize the specified card type, which could be due to several reasons.
  Causes:
  
  Invalid Card Type: The card type specified in the transaction does not exist in the system or is not configured correctly.
  Configuration Issues: The card type may not be set up in the relevant customizing settings in SAP.
  Data Entry Error: There may be a typographical error in the card type entered by the user.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified card type.
  Inactive Card Type: The card type may be inactive or deactivated in the system.
  
  Solutions:
  
  
  Check Card Type Configuration:
  
  Navigate to the customizing settings in SAP (transaction code SPRO).
  Go to the relevant section for loyalty programs or marketing and check if the card type is defined correctly.
  Ensure that the card type is active and properly configured.
  
  
  
  Verify Data Entry:
  
  Double-check the card type entered in the transaction for any typographical errors.
  Ensure that the card type matches the expected format and naming conventions.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the card type.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the card type and its configuration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (CRM Order Management), and others that may be related to loyalty programs.
  SAP Notes: Search for SAP Notes related to CRM_MKTPL_LOY056 for any patches or updates that may address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.