How To Fix CRM_MKTPL_LOY055 - Select only one default value

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 055

• Message text: Select only one default value

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY055 - Select only one default value ?

  The SAP error message CRM_MKTPL_LOY055 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with selecting default values in a marketing planning or loyalty program scenario. This error indicates that the system expects only one default value to be selected, but multiple values have been chosen or none at all.
  Cause:
  
  Multiple Default Selections: The user may have inadvertently selected multiple default values for a field that is supposed to have only one default.
  Configuration Issues: There may be a configuration issue in the marketing planning or loyalty program settings that allows for multiple defaults.
  Data Integrity Issues: There could be inconsistencies in the data that lead to the system not being able to determine a single default value.
  
  Solution:
  
  Review Selections: Go back to the selection screen where the error occurred and ensure that only one default value is selected. Deselect any additional values that may have been inadvertently chosen.
  Check Configuration: If you have access to the configuration settings, check the relevant settings in the CRM system to ensure that the fields are set up correctly to allow only one default value.
  Data Validation: Validate the data entries to ensure that there are no duplicates or inconsistencies that could be causing the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the CRM module you are working with, as there may be additional context or steps required for your specific scenario.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
  Transaction Codes: Familiarize yourself with the transaction codes related to marketing planning and loyalty programs in SAP CRM, as they may provide additional insights into the configuration and data management processes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.