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How To Fix CRM_MKTPL_LOY037 - ID &1 contains invalid characters; enter a valid ID


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_LOY - Message class for loyalty

  • Message number: 037

  • Message text: ID &1 contains invalid characters; enter a valid ID

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_LOY037 - ID &1 contains invalid characters; enter a valid ID ?

    The SAP error message CRM_MKTPL_LOY037 indicates that the ID you are trying to use contains invalid characters. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with marketing plans, loyalty programs, or similar functionalities.

    Cause:

    The error is triggered when the ID you are entering does not conform to the expected format or contains characters that are not allowed. Common causes include:

    • Special characters (e.g., @, #, $, %, etc.) that are not permitted.
    • Spaces or leading/trailing spaces in the ID.
    • Incorrect length of the ID (too short or too long).
    • Use of non-alphanumeric characters.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check the ID Format: Ensure that the ID you are entering adheres to the required format. Typically, IDs should consist of alphanumeric characters (A-Z, 0-9) without any special characters.

    2. Remove Invalid Characters: If the ID contains any special characters or spaces, remove them and try again.

    3. Verify Length: Make sure the ID is within the acceptable length limits defined by your SAP system.

    4. Consult Documentation: Refer to the SAP documentation or your organization's guidelines for the specific format required for IDs in the context you are working in.

    5. Test with a Valid ID: If possible, test the process with a known valid ID to ensure that the system is functioning correctly.

    6. Check Customizations: If your SAP system has been customized, check with your SAP administrator or developer to see if there are specific rules or validations applied to IDs.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you manage marketing plans or loyalty programs.
    • User Roles and Authorizations: Ensure that your user role has the necessary authorizations to create or modify the IDs in question.

    If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.

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