How To Fix CRM_MKTPL_LOY035 - Deletion of &1 is not possible; loyalty program has lower-level projects

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 035

• Message text: Deletion of &1 is not possible; loyalty program has lower-level projects

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY035 - Deletion of &1 is not possible; loyalty program has lower-level projects ?

  The SAP error message CRM_MKTPL_LOY035 indicates that you are trying to delete a loyalty program (or a related object) that has lower-level projects associated with it. This means that the loyalty program you are attempting to delete is still linked to other projects or components within the system, which prevents its deletion.
  Cause:
  
  Lower-Level Projects: The loyalty program has one or more lower-level projects (sub-programs, campaigns, etc.) that are still active or linked to it.
  Data Integrity: SAP enforces data integrity rules to ensure that you do not delete a parent object while child objects still exist, which could lead to orphaned records or inconsistencies in the database.
  
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify Lower-Level Projects:
  
  Use the SAP transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H, or specific loyalty program transaction codes) to find out which lower-level projects are associated with the loyalty program you are trying to delete.
  Check the hierarchy of the loyalty program to see all linked projects.
  
  
  
  Delete or Deactivate Lower-Level Projects:
  
  If the lower-level projects are no longer needed, you can delete them first. Ensure that you have the necessary permissions and that you are aware of the implications of deleting these projects.
  If you do not want to delete them, consider deactivating them if that is an option.
  
  
  
  Re-attempt Deletion:
  
  Once all lower-level projects are deleted or deactivated, you can attempt to delete the loyalty program again.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to loyalty programs and project management within the CRM module.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to identify the lower-level projects or if the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing loyalty programs and projects in SAP CRM.
  Data Model: Understanding the data model of loyalty programs in SAP can help you navigate the relationships between different objects.
  User Permissions: Ensure you have the necessary permissions to delete or modify loyalty programs and their associated projects.
  
  By following these steps, you should be able to resolve the error and successfully delete the loyalty program if it is no longer needed.