How To Fix CRM_MKTPL_LOY034 - No record has been deleted; select a record that needs to be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 034

• Message text: No record has been deleted; select a record that needs to be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY034 - No record has been deleted; select a record that needs to be deleted ?

  The SAP error message CRM_MKTPL_LOY034 indicates that an attempt was made to delete a record in the CRM Marketing or Loyalty Management module, but no record was selected for deletion. This error typically occurs when the system cannot find a valid record to delete based on the user's selection or input.
  Cause:
  
  No Record Selected: The user may not have selected any record to delete before executing the delete action.
  Record Already Deleted: The record that the user is trying to delete may have already been deleted or does not exist in the database.
  Insufficient Permissions: The user may not have the necessary permissions to delete the record.
  Filter Criteria: The filter criteria applied may not match any existing records, leading to no records being available for deletion.
  
  Solution:
  
  Select a Record: Ensure that you have selected a valid record that you intend to delete. Check the selection criteria and make sure that the record is highlighted or checked.
  Verify Record Existence: Confirm that the record you are trying to delete still exists in the system. You can do this by searching for the record using the appropriate search criteria.
  Check Permissions: Ensure that you have the necessary authorizations to delete records in the CRM system. If you suspect permission issues, contact your system administrator.
  Review Filter Settings: If you are using filters to display records, review the filter settings to ensure they are not overly restrictive, which could result in no records being displayed for deletion.
  Refresh the View: Sometimes, refreshing the view or reloading the data can help in case the UI is not displaying the latest data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM that pertain to marketing and loyalty management, as they may provide additional context or functionality.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches that address known issues.
  Documentation: Review the SAP Help Portal or relevant documentation for CRM Marketing and Loyalty Management for more detailed information on record management and deletion processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official support channels for further assistance.