How To Fix CRM_MKTPL_LOY013 - No wizard is active for this version

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 013

• Message text: No wizard is active for this version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY013 - No wizard is active for this version ?

  The SAP error message CRM_MKTPL_LOY013 indicates that there is no active wizard available for the version you are trying to use in the context of the SAP CRM Marketing Planning or Loyalty Management module. This error typically arises when attempting to access a functionality that requires a specific wizard or configuration that is not currently active or available in the system.
  Causes:
  
  Inactive Wizard: The specific wizard that is required for the operation you are trying to perform is not activated in the system.
  Version Mismatch: The version of the wizard you are trying to use may not be compatible with the current configuration or version of the SAP system.
  Missing Configuration: There may be missing configuration settings or parameters that need to be set up for the wizard to be available.
  Authorization Issues: The user may not have the necessary authorizations to access the wizard.
  
  Solutions:
  
  
  Activate the Wizard:
  
  Check if the required wizard is available in the system and activate it if it is not. This can typically be done through the SAP Customizing Implementation Guide (IMG).
  Navigate to the relevant section in the IMG where wizards are managed and ensure that the required wizard is activated.
  
  
  
  Check Version Compatibility:
  
  Verify that the version of the wizard you are trying to use is compatible with your current SAP system version. If there is a mismatch, you may need to update or change the version.
  
  
  
  Review Configuration Settings:
  
  Ensure that all necessary configuration settings related to the wizard are correctly set up. This may involve checking various customizing settings in the SAP system.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the wizard. If not, the user may need to be assigned the appropriate roles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific wizard and error message for additional troubleshooting steps or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide specific patches or updates that address the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.