How To Fix CRM_MKTPL_LOY011 - Tier can only have values up or down

CRM_MKTPL_LOY011 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 011

• Message text: Tier can only have values up or down

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY011 - Tier can only have values up or down ?

  The SAP error message CRM_MKTPL_LOY011 indicates that there is an issue with the tier values in a loyalty program or marketing plan. Specifically, the error states that the tier can only have values that are either "up" or "down." This typically occurs when there is an attempt to assign an invalid value to a tier in the loyalty program configuration.
  
  Cause:
  
  Invalid Tier Value: The tier value being assigned is neither "up" nor "down." This could be due to a typo or incorrect data entry.
  Configuration Issue: The system may not be properly configured to recognize the tier values, or there may be a mismatch in the expected values.
  Data Migration Issues: If data was migrated from another system, it’s possible that the tier values were not correctly mapped to the expected values in SAP.
  
  
  Solution:
  
  Check Tier Values: Review the tier values being assigned in the loyalty program or marketing plan. Ensure that they are