How To Fix CRM_MKTPL_KPI021 - Incomplete entry; &1 is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_KPI - Message for KPI functionality

• Message number: 021

• Message text: Incomplete entry; &1 is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_KPI021 - Incomplete entry; &1 is missing ?

  The SAP error message CRM_MKTPL_KPI021, which states "Incomplete entry; &1 is missing," typically occurs in the context of marketing planning or related activities within the SAP Customer Relationship Management (CRM) module. This error indicates that a required field or piece of information is missing in the data entry process.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Mandatory Fields: Certain fields that are required for the transaction or process have not been filled out. This could include fields related to marketing plans, campaigns, or other related objects.
  Configuration Issues: There may be configuration settings in the CRM system that require specific entries to be made, and if these are not adhered to, the error will occur.
  Data Inconsistencies: There might be inconsistencies in the data being entered, such as references to objects that do not exist or are not properly defined in the system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Required Fields: Review the entry form or transaction where the error occurred and ensure that all mandatory fields are filled out. Look for any fields marked with an asterisk (*) or highlighted in red, as these typically indicate required information.
  
  
  Review Configuration Settings: If you have access to the configuration settings, check if there are any specific requirements for the marketing planning process that need to be met. This may involve consulting with your SAP administrator or functional consultant.
  
  
  Validate Data: Ensure that all data being entered is valid and consistent. For example, if you are referencing other objects (like campaigns or products), make sure they exist and are correctly defined in the system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the CRM_MKTPL_KPI021 error. This may provide additional context or examples of what might be missing.
  
  
  Debugging: If you have technical expertise, you can use transaction codes like SE80 or SE37 to debug the program or function module that is generating the error. This can help identify the exact point of failure.
  
  
  Contact Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing planning, such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may be relevant to your specific use case.
  SAP Notes: Check the SAP Support Portal for any notes or patches related to this error message, as there may be known issues or updates that address it.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTPL_KPI021 error in your SAP system.