How To Fix CRM_MKTPL_KPI020 - Trade spend with &1 &2 &3 &4 not deleted due to rebate agreements

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_KPI - Message for KPI functionality

• Message number: 020

• Message text: Trade spend with &1 &2 &3 &4 not deleted due to rebate agreements

What causes this issue?

A rebate agreement and/or rebate conditions are assigned to the trade
spend you wish to delete. It is not possible to delete or change a trade
spend associated to a rebate agreement in SAP CRM since the rebate
agreements are transferred to and used in SAP ERP. This ensures data
consistency between SAP CRM and SAP ERP.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You cannot delete the rebate agreement and therefore cannot delete the
trade spend.
You can either delete the whole campaign or set the values to zero in
<ZK>Volumes / Trade Spends</> or <ZK>Conditions</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_KPI020 - Trade spend with &1 &2 &3 &4 not deleted due to rebate agreements ?

  The SAP error message CRM_MKTPL_KPI020 indicates that a trade spend entry cannot be deleted because it is linked to existing rebate agreements. This error typically arises in the context of managing trade promotions and rebates within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error occurs when you attempt to delete a trade spend record that is associated with one or more rebate agreements. The system prevents the deletion to maintain data integrity and ensure that all related financial transactions and agreements are preserved.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Rebate Agreements: Review the rebate agreements associated with the trade spend entry. You can do this by navigating to the rebate agreement management section in SAP and checking for any active agreements that reference the trade spend.
  
  
  Delete or Modify Rebate Agreements: If the rebate agreements are no longer needed, you may consider deleting or modifying them. However, be cautious with this approach, as it may have financial implications.
  
  
  Adjust Trade Spend: If you cannot delete the rebate agreements, you may need to adjust the trade spend entry instead of deleting it. This could involve changing the status or modifying the details of the trade spend.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing trade spends and rebate agreements. This can provide additional context and guidance.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and data.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_MKTPL for marketing planning and CRM_REBATE for rebate management.
  Data Integrity: Understand the importance of maintaining data integrity in financial transactions, especially when dealing with rebates and trade promotions.
  User Roles and Permissions: Ensure that you have the necessary permissions to modify or delete trade spends and rebate agreements in the system.
  
  By following these steps, you should be able to address the CRM_MKTPL_KPI020 error and manage your trade spend and rebate agreements effectively.