How To Fix CRM_MKTPL_KPI023 - Planning object is locked in SAP NetWeaver BI

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_KPI - Message for KPI functionality

• Message number: 023

• Message text: Planning object is locked in SAP NetWeaver BI

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_KPI023 - Planning object is locked in SAP NetWeaver BI ?

  The SAP error message CRM_MKTPL_KPI023 indicates that a planning object is locked in the SAP NetWeaver Business Intelligence (BI) system. This typically occurs when a planning object is being accessed or modified by another user or process, preventing your current operation from proceeding.
  Cause:
  
  Concurrent Access: Another user or process is currently using the planning object, which locks it for editing.
  Long-running Processes: A long-running job or transaction may have locked the planning object.
  System Errors: Sometimes, system errors or inconsistencies can lead to locks not being released properly.
  
  Solution:
  
  
  Check Lock Entries:
  
  Use transaction code SM12 in the SAP GUI to check for lock entries. You can filter by the user or the object type to find the specific lock.
  If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  
  
  
  Wait and Retry:
  
  If the lock is due to another user, you may need to wait until they finish their work and release the lock.
  
  
  
  Identify the Locking Process:
  
  Use transaction code SM21 to check the system log for any long-running processes that might be holding the lock.
  You can also use transaction SM37 to check for any background jobs that might be running and holding the lock.
  
  
  
  Contact the User:
  
  If you identify the user or process that is holding the lock, you can contact them to see if they can release it.
  
  
  
  System Administration:
  
  If the issue persists and you cannot identify the cause, it may require intervention from your SAP Basis team to investigate further.
  
  
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are used to ensure data integrity during concurrent access.
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks.
  Performance Monitoring: Regularly monitor system performance and job execution to prevent long-running processes from causing locks.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.