How To Fix CRM_MKTPL_KPI010 - Invalid sales organization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_KPI - Message for KPI functionality

• Message number: 010

• Message text: Invalid sales organization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_KPI010 - Invalid sales organization ?

  The SAP error message CRM_MKTPL_KPI010: Invalid sales organization typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the sales organization configuration or data integrity. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Sales Organization: The sales organization specified in the transaction or report does not exist in the system or is not correctly configured.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the sales organization settings.
  Authorization Issues: The user may not have the necessary authorizations to access the specified sales organization.
  Configuration Issues: The sales organization may not be properly assigned to the relevant organizational units or may not be active in the system.
  
  Solutions:
  
  
  Verify Sales Organization:
  
  Check the sales organization code being used in the transaction. Ensure that it is correctly entered and exists in the system.
  Use transaction code OVX5 to check the configuration of sales organizations.
  
  
  
  Check Master Data:
  
  Ensure that the sales organization is properly set up in the relevant master data (e.g., customer master, material master).
  Use transaction codes like XD03 (Display Customer) or MM03 (Display Material) to verify the data.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the sales organization. This can be checked with the help of your SAP security team.
  
  
  
  Configuration Review:
  
  Check the configuration settings for the sales organization in the SAP Customizing Implementation Guide (SPRO). Ensure that the sales organization is assigned to the correct company code and distribution channel.
  Make sure that the sales organization is active and not marked for deletion.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVX5, XD03, MM03, and SPRO for configuration and data checks.
  SAP Documentation: Refer to SAP Help documentation for detailed information on sales organization configuration and CRM settings.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they can analyze system logs and provide deeper insights into the error.