How To Fix CRM_MKTPL_KPI009 - Error occurred when generating conditions

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_KPI - Message for KPI functionality

• Message number: 009

• Message text: Error occurred when generating conditions

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_KPI009 - Error occurred when generating conditions ?

  The SAP error message CRM_MKTPL_KPI009, which indicates that an error occurred when generating conditions, typically arises in the context of SAP Customer Relationship Management (CRM) when working with marketing planning or similar functionalities. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the marketing plan or related objects that prevent the system from generating conditions.
  Configuration Issues: Incorrect configuration settings in the marketing planning module or related components can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the error.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  Missing Master Data: Required master data (like products, customers, etc.) may be missing or not properly maintained.
  
  Solutions:
  
  Check Data Consistency: Review the marketing plan and related objects for any inconsistencies or missing data. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify the configuration settings in the marketing planning module. Ensure that all necessary settings are correctly defined.
  Authorization Check: Ensure that the user has the appropriate authorizations to execute the action. This can be checked in the user roles and authorizations.
  Technical Troubleshooting: If the issue persists, check the system logs (transaction SLG1) for any additional error messages or details that can provide insight into the problem.
  Master Data Verification: Ensure that all required master data is available and correctly maintained. This includes checking for the existence of products, customers, and other relevant entities.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to marketing planning and condition generation for any specific guidelines or best practices.
  
  If the issue continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the steps taken to resolve it.