How To Fix CRM_MKTPL_KPI008 - There are no key figures to generate conditions

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_KPI - Message for KPI functionality

• Message number: 008

• Message text: There are no key figures to generate conditions

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_KPI008 - There are no key figures to generate conditions ?

  The SAP error message CRM_MKTPL_KPI008, which states "There are no key figures to generate conditions," typically occurs in the context of SAP CRM (Customer Relationship Management) when working with marketing planning or analytics. This error indicates that the system is unable to find any key figures that can be used to generate conditions for a specific marketing plan or campaign.
  Causes:
  
  Missing Key Figures: The most common cause is that the key figures required for the marketing plan or campaign are not defined or are missing in the system.
  Incorrect Configuration: There may be an issue with the configuration of the marketing planning or analytics settings, leading to the absence of key figures.
  Data Issues: If the underlying data (e.g., master data, transactional data) is incomplete or not properly maintained, it can lead to the absence of key figures.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the key figures.
  
  Solutions:
  
  
  Check Key Figure Definitions:
  
  Navigate to the relevant configuration settings in SAP and ensure that the necessary key figures are defined for the marketing planning area you are working with.
  You can check this in the SAP Customizing Implementation Guide (IMG) under the relevant sections for marketing planning.
  
  
  
  Review Marketing Plan Configuration:
  
  Ensure that the marketing plan or campaign is correctly configured to use the appropriate key figures. This may involve checking the settings for the marketing plan type and ensuring that it is linked to the correct key figures.
  
  
  
  Data Maintenance:
  
  Verify that all necessary master data and transactional data are correctly maintained. This includes checking for any missing or incomplete records that may affect the generation of key figures.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the key figures. This may involve checking user roles and authorizations in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. You can search for notes in the SAP Support Portal.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing planning and analytics.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM marketing planning to better understand how key figures are utilized.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.