How To Fix CRM_MKTPL_EAI253 - Message Header ID cannot be initial

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 253

• Message text: Message Header ID cannot be initial

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI253 - Message Header ID cannot be initial ?

  The SAP error message CRM_MKTPL_EAI253 with the description "Message Header ID cannot be initial" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the message header in an integration scenario, particularly when dealing with EAI (Enterprise Application Integration) or middleware scenarios.
  Cause:
  The error indicates that the system is expecting a valid Message Header ID, but it is either missing (initial) or not properly set. This can happen due to several reasons:
  
  Configuration Issues: The integration settings may not be correctly configured, leading to missing or incorrect message headers.
  Data Transfer Problems: If data is being transferred from one system to another (e.g., from SAP CRM to another SAP system or third-party application), the message header might not be populated correctly.
  Custom Development: If there are custom programs or enhancements that manipulate message headers, they may not be functioning as expected.
  System Errors: There could be underlying system errors or inconsistencies that prevent the proper generation of message headers.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the integration scenario in SAP CRM. Ensure that all necessary parameters for message headers are correctly set.
  Verify the settings in the middleware (if applicable) to ensure that it is correctly configured to handle message headers.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the process to see where the message header is being generated and identify why it is not being populated.
  Check the logs for any additional error messages or warnings that might provide more context.
  
  
  
  Review Custom Code:
  
  If there are any custom developments related to message processing, review the code to ensure that it correctly sets the Message Header ID.
  Look for any enhancements or user exits that might be affecting the message processing.
  
  
  
  Testing:
  
  Perform tests to replicate the issue and see if it occurs consistently under certain conditions. This can help narrow down the cause.
  Test with different data sets to see if the issue is data-specific.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM and EAI for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs and configuration settings.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on similar issues.
  Community Forums: Look for discussions in SAP Community forums or other user groups where similar issues may have been addressed.
  Integration Scenarios: Familiarize yourself with the specific integration scenarios you are working with, as different scenarios may have unique requirements for message headers.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_EAI253 error message.